MARKETS AND ASSISTANCE

THE CONQUEST OF MARKETS: A BIG RESULT
By analysing the relationship between our markets and the company, CIB UNIGAS management flexibility created a product that is well exported all over the world.

CIB UNIGAs strenght relies upon the ability to adapt to different rules, to satisfy even the most difficult requirements, upon high quality technical and commercial documentation, and continuous participation to international exhibitions.

Now 80% of our production is exported abroad: an excellent achievement, supporting the competitive advantages of CIB UNIGAS.

SERVICE-ORIENTED COMPANY
CIB UNIGAS is a service-oriented company that has always considered customer assistance to be one of its biggest strengths and thus provides clients with pre-sale assistance in selecting the right burner for every type of application. Quick, flexible and efficient commercial service in filling and shipping orders within the terms agreed is combined with a widespread post-sales service network for assistance in the first firing, adjustment, and maintenance of the burners throughout the territory. CIB UNIGAS has expanded its technical assistance network with over 200 authorised national technical assistance services and its own exclusive dealers for the rest of the world.

Since the nineties, CIB UNIGAS organized a Service Unit as well, composed of highly trained and experienced technicians and engineers. Our Team answers rapidly, covers a widespread area and supplies technical assistance on a fleet of more than 80,000 industrial burners.

All clients are carefully followed by professionals specialised in the civil and industrial burner sector and constantly kept up to date on the latest technological product innovations through regular training courses conducted at the company’s Research & Development Center.

Both the capacity to stand by clients in all phases prior to purchase through consultation in choosing the correct product and reliable post-sales services guarantee the ongoing success of CIB UNIGAS around the world.

CIB UNIGAS IN THE WORLD
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